State Farm® Insurance Agent Rodney Louis
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cheryl Smoker-Arellano
April 17, 2025
5
out of
5
rating by Cheryl Smoker-Arellano
"Sarai Murcia was lovely to work with today. She was thorough, professional, and friendly. Appreciated how she took the time to answer all of our questions!"
We responded:
"Thank you, Cheryl, for sharing your experience! I'm glad to hear that Sarai provided thorough and friendly service. It's wonderful to know she took the time to answer all your questions. If you have any more questions or need assistance in the future, feel free to reach out to our office!"
Roberto Medina
April 14, 2025
5
out of
5
rating by Roberto Medina
"Muy grata y muy profesional Jessica al atenderme."
Ebony Rose
April 11, 2025
5
out of
5
rating by Ebony Rose
"It has been an absolute pleasure working with the State Farm team lead by Mr. Rodney Louis, especially working directly with Salem. It is not always easy navigating one's insurance needs and Rodney and Salem's incredible knowledge and understanding made the process so easy...helping my sister and me choose the types & levels of coverage appropriate for our unique posture, particularly during an unsettling season in our lives. Salem is more than just an amazingly professional agent; her warmth & follow-up and follow-thru makes you feel as if you've gained a valuable friend who is working diligently on your behalf. I am so excited we made the switch from our previous insurance company to State Farm. Thank you both, Salem and Rodney, for blessing the community with your service of excellence. Our family is most appreciative!"
We responded:
"Thank you, Ebony, for sharing your experience with us! I'm happy to hear that Salem and I could assist you and your sister during such an important time. Salem's dedication and warmth truly make a difference, and it's wonderful to know you feel supported. We're grateful for your business and are here for any further insurance needs you may have."
misganaw mekonen
April 2, 2025
5
out of
5
rating by misganaw mekonen
"Selam was great, she made the process of getting car insurance quick and seamless.i really appreciate her efficiency and how smoothly she handled everything. Highly recommend!"
We responded:
"Thank you, Misganaw, for sharing your experience! I'm happy to hear that Selam made the insurance process quick and seamless for you. Her efficiency and smooth handling are truly appreciated. If you have any more questions, feel free to reach out anytime!"
Magali Robles (MALAK)
April 1, 2025
5
out of
5
rating by Magali Robles (MALAK)
"Una buena elección Ise me contacte con la empresa y gracias a su buen servicio y su buena amabilidad Yesica ayudo a comprender muchas cosas"
We responded:
"¡Gracias, Magali! Estamos muy contentos de saber que Yesica pudo ayudarte y que tuviste una experiencia positiva con nuestro servicio. Nos alegra que hayas encontrado útil la información proporcionada. Si necesitas más ayuda o tienes preguntas en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
carlo manuel
April 1, 2025
5
out of
5
rating by carlo manuel
"Gracias a Yesica me enamore de esta compañía un exelente servicio y un buen manejo gracias por todo"
We responded:
"¡Gracias, Carlo! Estamos muy contentos de saber que Yesica te brindó un servicio excelente. Apreciamos mucho tu confianza en nosotros. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Stephen Pfister
March 31, 2025
5
out of
5
rating by Stephen Pfister
"It was a pleasure to speak to Yessica about getting insurance for my newly purchased vehicle. She was fast and efficient and friendly. Also I spoke to Selam a week before about my claim of my totaled car. She was also very professional and friendly. I highly recommend this firm of Rodney Lewis with State Farm."
We responded:
"Thank you, Stephen, for sharing your experience! I'm glad to hear that Yessica and Selam provided you with efficient and friendly service. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
Deedy Curtis
March 27, 2025
5
out of
5
rating by Deedy Curtis
"It has been a pleasure working with Rodney Louis and his agency. Cas has superb and outstanding customer service unmatched. All of my family policies were written by this agency over the years. I am so thankful for all that they do!"
We responded:
"Thank you, Deedy, for your kind words! I'm happy to know that Cas has provided you with outstanding customer service. It's wonderful to have been able to assist with your family's policies over the years. If you ever need anything else, please feel free to reach out!"
Randi Field
March 11, 2025
5
out of
5
rating by Randi Field
"Sarai did a great job of efficiently transferring our registration from our old vehicle to our new one. She was a pleasure to work with!"
We responded:
"Thank you, Randi, for sharing your experience! I'm happy to hear that Sarai was able to efficiently assist you. It's great to know she made the process pleasant for you. If you have any more questions or need assistance in the future, feel free to reach out!"
Brenda Dominguez
March 5, 2025
5
out of
5
rating by Brenda Dominguez
"Great service. Yessica Castellon always willing to help."
We responded:
"Brenda, thank you for the shoutout for Yessica! Our office loves being your good neighbor. - Rodney Louis - State Farm Insurance Agent"
Joaquín Martínez
March 4, 2025
5
out of
5
rating by Joaquín Martínez
"Last April, my siblings and I sold our mom's house and later we received a return premium check from State Farm homeowners insurance. However, the check was issued to my mom's estate, which had been closed nearly two years ago. Fortunately, Annette at Rodney Luis Insurance solved our problem. She contacted State Farm and arranged for a reissued check that we could finally deposit or cash. Thank you Annette for all your help!"
We responded:
"Thank you, Joaquín, for sharing your experience! I'm happy Annette was able to assist you and your siblings with the reissued check. It's great to know that our team could help resolve the issue efficiently. If you have any more questions or need further assistance, feel free to reach out to us anytime."
Patti Budreau
February 28, 2025
5
out of
5
rating by Patti Budreau
"Great costumer service. Casmonae was very helpful with my account. Thank you!!!"
We responded:
"Thank you, Patti, for your wonderful feedback! I'm glad to hear that our office was able to assist you with your account. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Luis Albarran
February 17, 2025
5
out of
5
rating by Luis Albarran
"It was a good experience & help with Sarai"
We responded:
"Thank you, Luis! I'm glad to know that Sarai was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Michelle Jackson
December 18, 2024
5
out of
5
rating by Michelle Jackson
"Took care of my request efficiently"
We responded:
"I'm happy to know that your request was handled efficiently, Michelle. Thank you for sharing your experience!"
Karen Milligan
December 6, 2024
4
out of
5
rating by Karen Milligan
"I have been a customer with State Farm in Rockville MD for the past 20 years. This week I purchased a new car and had some concerns . about my insurance rates. Unfortunately my rates Increased significantly due to 2 automobile accidents I had within 3 years, and also due to the fact that I was now insuring a much newer and more expensive vehicle. Mr. Rodney Louis was very empathetic to my situation and encouraged me stay the course so I wouldn’t lose my discount and have to start all over with a new company, and possibly higher rates. His associate, Yessica was also very generous with her time and patience in reviewing my account and explaining the details of coverage. While the rate increase in premium renewal and surcharges for the accidents are frustrating, my interaction with the Rodney Louis State Farm team was excellent. I trust and recommend them."
We responded:
"Karen, thank you for being a loyal customer for the past 20 years! I'm glad to hear that both Yessica and I could assist you during your recent car purchase and address your concerns about the insurance rates. We understand that rate increases can be frustrating, especially with the circumstances you mentioned. We're grateful for your trust and recommendation. Please don't hesitate to reach out if you have any further questions or need assistance in the future."
Donald L
September 4, 2024
5
out of
5
rating by Donald L
"Malik is a nice, intelligent and respectful young brother. Definitely recommend his service!"
We responded:
"Donald, thank you for your kind words about Malik. I'm glad to hear that you found him nice, intelligent, and respectful. We appreciate your recommendation and are always here to assist with any future needs! - Rodney Louis - State Farm Insurance Agent, Rockville, MD"
Margaret
June 10, 2024
2
out of
5
rating by Margaret
"I called to cancel my renter’s insurance and I talked to “Castellon” on the phone and she was brusque, I did not even finish my sentence before she hanged up... The one and only time I needed assistance with a claim, they were unhelpful (some resistance and vague responses) with the process so I ended up paying $900 out of pocket with no insurance involvement. 06/10/24 My insurance was with Rodney Louis."
We responded:
"Hi Margaret, each State Farm office is independently owned and operated. I do not see your name in my system. If you're one of my customers I would love the opportunity to make it right, please give me a call! Otherwise, let's help you find your agent, so we can make sure they get your feedback."
Tee Smith
June 3, 2024
5
out of
5
rating by Tee Smith
"I had the opportunity to work with Yessica, she was such a gem. I had so many questions to ask, but she was so patient with me and got me through it smoothly. State Farm is the only insurance company I will be using."
We responded:
"Tee, I'm pleased to hear that Yessica provided you with patient and smooth assistance! We're grateful for your trust in State Farm and look forward to being your go-to insurance company. If you have any more questions, feel free to reach out anytime! - Rodney Louis - State Farm Insurance Agent, Rockville, MD"
Deatria Godley
May 31, 2024
5
out of
5
rating by Deatria Godley
"Rodney and his team are awesome! Great customer service and they are always available to assist me when I need them."
We responded:
"Deatria, your feedback is truly appreciated! We're happy to know you find our team awesome and always available for your needs. Providing great customer service is our top priority, and we're pleased to have been able to assist you. Feel free to reach out anytime you require assistance. - Rodney Louis - State Farm Insurance Agent, Rockville, MD"
Ayeesha Purnell
April 17, 2024
5
out of
5
rating by Ayeesha Purnell
"Malik helped me with my insurance needs, he was very helpful, knowledgeable and polite. He was also very patient and answered all of my questions even when I asked a question more than once, LOL."
We responded:
"Thank you for the five stars, Ayeesha! Malik is a fantastic asset to our team, and we’re glad he was able to deliver for your insurance policies. Contact us anytime if you ever need anything. - Rodney Louis - State Farm Insurance Agent"
Ariel Villatoro
March 18, 2024
5
out of
5
rating by Ariel Villatoro
"Excelente servicio de parte de Karen e Ina , todos son excelentes , lo recomiendo por sí excelente servicio."
We responded:
"Ariel, thanks for the review and welcome to our Agency. We look forward to continue working with you and your family here at the Louis Agency."
Marina Medrano
March 18, 2024
5
out of
5
rating by Marina Medrano
"Gracias por ayudarme karen e Ina , excelente servicio, siempre muy contenta con su trabajo. Lo recomiendo con los ojos cerrados 10/10"
We responded:
"Marina, thank you so much for the 5 star review and thank you for making it our pleasure to work with you. You have helped to make it a great experience for us all!"
David Lopez
March 7, 2024
5
out of
5
rating by David Lopez
"Jessica Castellon She has good qualities as a secretary. She is intelligent and kind. That’s why I recommend her as a good worker. 03/07/2024 Rodney Louis"
We responded:
"Hello David! Thank you for your kind words about Jessica! We are delighted to hear that she delivered! At our agency, we strive to provide excellent service, and it's wonderful to know that Jessica's qualities have made a positive impression on you! We truly thank you and if there is anything else you need, please let us know! - Rodney Louis - State Farm Insurance Agent, Rockville, MD"
Spot sigaran
March 6, 2024
5
out of
5
rating by Spot sigaran
"Exelente atención que me brindo la señorita Yessica castellon"
We responded:
"Hola Spot, ¡gracias por tu amable reseña! Nos alegra saber que recibiste una excelente atención de parte de Yessica Castellon. En nuestra agencia, nos esforzamos por brindar un servicio excepcional a todos nuestros clientes. Estamos aquí para ayudarte con cualquier pregunta o necesidad que puedas tener en cuanto a tus seguros. ¡Gracias de nuevo por tu apoyo! - Rodney Louis - State Farm Insurance Agent, Rockville, MD"
Penda Univers
February 9, 2024
5
out of
5
rating by Penda Univers
"I am very satisfied. Recommend it to everyone and good price."
We responded:
"Thank you for the five-stars, Penda! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."